Find your top-up limit #
Select your package to see your limit, your price per credit, and whether a planned top-up fits.
Package
Track
Top-up limit
Unlimited
credits per subscription term
Price per credit
$1.04
including 9% GST
Within your limit
500 credits × $1.04 = $520.00 including GST.
Compare all top-up limits #
Limits are tiered, from 1,000 credits on Bronze to Unlimited on Platinum. Prices include 9% GST.
| Package | Track | Top-up limit | Price per credit |
|---|---|---|---|
 | Basic | 1,000 | $1.90 |
 | Basic | 5,000 | $1.70 |
| Plus | 5,000 | $1.60 | |
 | Basic | 20,000 | $1.15 |
| Plus | 20,000 | $1.10 | |
 | Basic | Unlimited | $0.95 |
| Plus | Unlimited | $0.90 |
The Plus track does not raise your top-up limit. It lowers your price per credit and includes more subscription credits.
What happens when you reach your limit #
You can’t buy more credits for the rest of your subscription term. You have two options.
Wait for your new subscription term #
Your top-up allowance resets when the new term begins.
Upgrade your package #
Move to the next tier, for example Silver to Gold, to get a higher limit.
You cannot switch tracks mid-subscription to unlock more top-ups. Changing from Basic to Plus part-way through a term does not raise your limit.
Downgrading your package #
Check this before you downgrade — you may lose credits you’ve already paid for.
- Your top-up limit adjusts to the lower package when the downgrade takes effect.
- You keep your existing credits only up to the new package’s limit.
- Any credits above that limit expire automatically when the downgrade takes effect.
- Top-ups already purchased in the current term count towards the new limit until your next renewal.
Example: if you hold 8,000 credits and downgrade to a package with a 5,000 limit, you keep 5,000 and the remaining 3,000 expire. Use or plan for surplus credits before you downgrade.
Avoid reaching your limit #
- Choose the Plus track upfront if you expect high usage. It includes more subscription credits at a lower price per credit.
- Choose a higher-tier package if you need a larger or unlimited top-up allowance.
- Check your remaining allowance before committing to a campaign that needs a large top-up.
Track changes and package upgrades take effect at set points in your subscription, so decide before your term starts where possible.
