What Are Ad Credits #
Ad Credits are a digital currency included with your Agent Package, used to activate visibility actions on your listings. Credits included with your package remain valid until your subscription expires. You can also buy extra Ad Credits at any time, within your top-up limit.
Ad Credit Actions & Durations #
|
Action |
What it does |
Duration |
|
Post & Repost |
Publish or refresh your listing, extending its expiry |
32 days |
|
Boost |
Places your listing above regular listings in search results |
7 days |
|
Turbo |
Places your listing above Boosted listings for higher placement |
7 days |
|
Turbo Pro |
Places your listing in the guaranteed top 10 spots in search results |
7 days |
|
Promote |
Shows your listing to buyers browsing similar areas, price ranges, or property types |
Flexible |
Tip: Repost, Boost, Turbo, and Turbo Pro can be automated with Auto-Schedules in AgentNet.
Dynamic Pricing #
The number of Ad Credits needed for each action depends on market demand and listing supply. This means:
-
High-demand areas or property types may require more credits.
-
Less competitive segments may need fewer credits.
You can always see the real-time Ad Credit requirement for each action on AgentNet > Listings before confirming.
Purchase & Top-Up Options #
Top-ups are sold in bundles of 100 credits, valid for 12 months from the date of purchase. Each agent has a top-up limit based on their package tier (see the table below).
You can purchase Ad Credits through three channels:
-
In-App via the AgentNet app (iOS only)
-
Online via the AgentNet self-serve channel (desktop or mobile web)
-
Through Your Account Manager: for custom bundles
Self-serve top-up (web):
[Step-by-step widget: Log in to AgentNet (desktop or mobile web) → Go to Credits > Purchase → Select your quantity (pre-defined or custom) → Check out securely via Credit/Debit Card → Receive instant credit issuance upon payment.]
In-app top-up (iOS):
[Step-by-step widget: Open the AgentNet app (iOS) → Go to Credits > Purchase → Select the 100-credit bundle (multiple purchases allowed) → Complete your payment and receive credits instantly.]
Manage Your Ad Credits #
|
|
Web |
App |
|
Check balance |
Dashboard widget or Profile > Ad Credits |
Dashboard widget |
|
View usage reports |
More > Reports > Ad Credit Consumption |
Tools > Consumption Report |
Usage reports show total credits used, a breakdown by listing action, and transaction details (billing date, property, duration, credits spent).
Use Expiring Credits #
If you have credits that are expiring, or your subscription is ending soon, you can use remaining credits by:
- Applying Turbo or Turbo Pro to high-priority listings for maximum exposure
- Setting Auto-Repost schedules to keep listings refreshed until expiry
- Applying Boost or Promote to key properties to drive last-minute enquiries
Package Tiers & Top-Up Limits #
|
Package Tier |
Included Ad Credits (Basic Track) |
Included Ad Credits (Plus Track) |
Max Top-Up Limit |
|---|---|---|---|
|
Bronze |
1,000 |
NA |
1,000 |
|
Silver |
3,500 |
4,800 |
5,000 |
|
Gold |
10,500 |
17,800 |
20,000 |
|
Platinum |
38,000 |
52,000 |
Unlimited |
Tip: If you’re consistently topping up at your max limit, upgrading your package tier may be more cost-effective than repeated top-ups.
