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AGENT HELP CENTRE

Login, Security and Password

Login to Your AgentNet Account

Use this article to log in to AgentNet on desktop or the mobile app, and to fix the most common login errors.

On this page

Last update: August 27, 2026

What you need before you start
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  • The email address registered with your PropertyGuru agent account.
  • Your AgentNet password. If you don’t have one yet, or have forgotten it, see Reset Your AgentNet Password.
  • A desktop browser, or the AgentNet app on iOS or Android.

The same email address and password work on both desktop and the mobile app.

Log in to AgentNet #

Select your device. Hover or tap a step to see where it appears on the login screen.

What you’ll see after logging in
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You’ll land on your AgentNet dashboard. These are the main areas and what each one is for.

ListingsCreate, edit, and repost listings, and apply ranking tools such as Boost, Turbo, and Turbo Pro.
LeadsView and respond to enquiries from property seekers in one place.
Market WatchCheck market activity and pricing trends.
Unit & Project InsightsLook up transaction and performance data for specific units and projects.
ProspectorIdentify potential seller and landlord leads.
Ad Credits balanceShown at the top of the screen. Used to pay for ranking and promotion products.

Fix common login problems

Select the problem you’re seeing.
My email or password isn't accepted

Check that you’re using the email address registered with your PropertyGuru agent account, and that Caps Lock is off — both fields are case-sensitive. If you still can’t log in, reset your password using the Reset Your AgentNet Password article.

The “I'm not a robot” check keeps failing

Refresh the page and try again. If it still fails, try a different browser, turn off browser extensions that block scripts, or switch from a corporate or shared network to another connection.

I've been signed out of all my devices

This happens automatically whenever your password is changed, so that any existing sessions lose access. Log in again with your new password.

The page won't load or keeps returning me to the login screen

Clear your browser cache and cookies, then close and reopen the browser. If you use the mobile app, check that it’s updated to the latest version in the App Store or Google Play.

My account is locked or inactive

Contact our support team using the link at the bottom of this page. Account status can’t be changed from the login screen.

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Our support team is available to assist you with the technical queries.